Business Situation Renowned preschool needed parent advice to develop on their offering for preschool combined with day care facility. Finding Facts Identify parent needs and expectations from service.Enlist activities which could ensure safety of the child for parents.Add on services which can be offered to parents.Comparative evaluation to develop a unique offering for client. Solution Suggested Feedback and acceptability of service by features exposed to parents.Ways to fulfill latent needs of parents with complete transparency about processes. Outcome Suggestion on types of services, safety measures, engagement points and pricing for the offering